Privacy policy
At shopautumnly.com, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we gather, utilize, protect, and share your information when you browse our website or make a purchase from our store.
1. Data Collection & Usage
Whenever you interact with our website, we collect specific details to ensure a seamless shopping experience. In this document, "Personal Information" refers to any data that uniquely identifies you as an individual.
We categorize this information as follows:
A. Device & Technical Activity
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What we collect: Your browser type and version, IP address, time zone, installed cookies, specific pages or products you browse, search keywords used, and overall navigation habits on our platform.
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Why we collect it: To ensure our website loads perfectly for you and to perform internal data analytics to optimize our store's performance.
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How it’s gathered: Collected automatically when you access our site using cookies, log files, web beacons, and tags.
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Who receives it: Shared securely with our e-commerce engine, Shopify.
B. Transactional & Order Information
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What we collect: Your full name, billing address, shipping address, payment credentials (including credit/debit card details), email address, and phone number.
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Why we collect it: To fulfill your orders, process payments, arrange for shipping, send order confirmations/invoices, check for potential risk or fraud, and keep you updated on your delivery status.
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How it’s gathered: Provided directly by you during the checkout process.
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Who receives it: Shared with Shopify and our integrated courier and delivery partners.
C. Customer Care Communications
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What we collect: Any contact details, order references, or messages you provide when reaching out for assistance.
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Why we collect it: To efficiently resolve your inquiries and provide dedicated customer support.
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How it’s gathered: Provided directly by you when you contact us.
2. Sharing Your Information
We work with trusted third-party service providers to help us run our online store efficiently.
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Platform Operations: We use Shopify to power our online storefront. You can learn more about how they manage your personal data by reading the Shopify Privacy Policy.
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Legal Compliance: We may share your information if required to do so by applicable laws, to comply with valid government subpoenas, or to protect our legal rights, property, and safety.
3. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to file a formal inquiry, please get in touch with our team:
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Email Support: support@shopautumnly.com
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Direct Line: +91 7200291306